Business Analyst

About this role

About Securitas USA
Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. With a proud legacy of 90 years, built on trust, innovation, and international expertise, we take pride in offering security solutions that are tailored to each client’s unique needs. By combining cutting-edge technology with exceptional service, we continue to redefine what safety and security mean in today's world.


What You’ll Do
As a Business Analyst, you will partner with business stakeholders to gather business requirements, define and document business processes, participate in process design and optimization, coordinate project activities, and support all phases of software development. This position plays a key role in evaluating business and operational processes, coordinating requirements with corresponding audit controls, and implementing process solutions. The ideal candidate is analytical, organized, adaptable, and able to work independently while effectively managing multiple priorities in a dynamic environment.

• Work closely with department managers and end-users to define and analyze business and operational problems, process improvement opportunities, and requirements.
• Engage with the Project Management Office (PMO) on planning, project execution, timelines, budgets, and project documentation.
• Evaluate methods to improve the efficiency and cost-effectiveness of business and operational processes and develop project charters, requirements documents, process models, and user manuals.
• Coordinate project tasks, assign work, monitor progress, organize meetings, track issues, risks, action items, and variances through closure.
• Create reports, dashboards, and visualizations to communicate performance and insigh...