Bank Agile Product Owner Senior - Digital Alerts & Member Communications
Company: USAA
Location: San Antonio Home Office II/III
Salary: $103.5k - $197.7k per year
Type: Full-time
Posted: 2026-10-14
About this role
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
We’re looking for a Senior Agile Product Owner to help shape and deliver member communications and conversational experiences. This person should understand the value behind the products they own, use performance data and member insights to identify opportunities and recommend improvements, and translate those opportunities into executable priorities. They’ll lead an Agile development team, work across complex dependencies and partners, and be accountable for driving measurable outcomes from discovery through delivery and optimization.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
- Accountable for communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members.
- Ensures delivery of quality product and member experience solutions through collaboration with stakeholders to determine business needs.
- Responsible for working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on the business strategy, goals, and objectives.
- Translates this u...