Associate Manager, Integrations Strategy & Operations

About this role

About The Team
The Partner Integrations Strategy & Operations team builds and scales the systems, workflows, and partner experiences that power DoorDash’s integrated provider ecosystem. We work across Product, Support, Engineering, and Merchant S&O to improve operational performance, strengthen the Developer Platform, and deliver best-in-class experiences for providers across Marketplace, Drive, and New Verticals. Our mission is to reduce friction across the integration lifecycle, drive adoption of automation and AI, and ensure providers have the tools and support they need to operate effectively on DoorDash.


About The Role
As an Associate Manager on the Partner Integrations Strategy & Operations team, you will play a pivotal role in shaping the AI-driven future of our integrated experience. You’ll own key initiatives tied to team KRs, using strong analytical and AI fluency to transform provider signals into product, tooling, and workflow improvements that reduce support dependency and elevate the end-to-end integrations journey. You will drive adoption and performance of our AI systems, define and track impact metrics, and lead deep dives on pain points to identify opportunities for improvement. Working cross-functionally with Product, Support, Integrations, and Technical Account Managers, you will translate complex insights into actionable strategies, influence roadmap decisions, and strengthen our Developer Platform and Px support experiences. This is a highly strategic, data-driven role that requires strong judgment, problem-solving, and the ability to operate independently in a fast-moving environment.


You will report to the Manager of Partner Integrations in our Merchant Strategy & Operations organization. We expect this role to be hybrid with some time in-office.


You’re Excited About This Opportunity Because You Will…

• Drive AI strategy and adoption across the DoorDash ecosystem, ensuring providers increasingly rely on automate...