AI Delivery & Operations Manager

About this role

Company Description

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

This is not just another delivery role - it’s an opportunity to shape how AI is delivered at scale across Playtech. We’re looking for an AI Delivery & Operations Manager who can bring structure to fast-paced environments, simplify complexity, and keep a highly technical team aligned and focused. If you’re motivated by delivery, operations, and tangible impact, this role offers a strong platform to contribute.

Job Description

Your Influential Mission: You Will…

*Take ownership of agile delivery management by:*

• Running agile delivery cadences for the Central AI team, sprint planning, stand-ups, retrospectives, and dependency management.
• Owning backlog planning, ticket management, and assignment, and end-to-end delivery tracking across the team.
• Defining and delivering documentation processes for the Central AI team and for business units consuming the platform.
• Leading short, medium, and long-term planni...