AI Associate Engineer for Sales Assistant Platform Technology - Software Engineer III

Responsibilities

You will design and build a Markets Sales AI platform to integrate agentic workflows and LLM capabilities into production systems. This involves collaborating cross-functionally to develop scalable, observable, and reliable software solutions that transform client request handling.

Requirements

The role requires at least 3 years of applied experience in infrastructure engineering and a degree in Computer Science, Data Science, or a related field. Proficiency in Python and hands-on experience with AWS, LLM frameworks, and vector databases are essential.

Skills

• Python
• AWS
• ECS
• Bedrock
• OpenSearch
• Vector databases
• PostgreSQL
• LLM
• Agentic workflows
• RAG
• Prompt engineering
• Fine-tuning
• Evaluation frameworks
• Software engineering
• System architecture
• Technical troubleshooting

Benefits

• Health care coverage
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Discretionary incentive compensation

About this role

We have an exciting and rewarding opportunity for you to take your software
engineering career to the next level. 

As a Software Engineer III at JPMorganChase within the Sales Assistant
Technology team you serve as a seasoned member of an agile team to design and
deliver trusted market-leading technology products in a secure, stable, and
scalable way. You are responsible for carrying out critical technology solutions
across multiple technical areas within various business functions in support of
the firm’s business objectives. 

You'll be part of the team to build Markets Sales AI Platform to on-board
agentic workflows into our system in a federated way, turning frontier GenAI
capabilities into reliable, high-leverage agentic systems that transform how we
respond to inbound client requests.

Job responsibilities

* Executes software solutions, design, development, and technical
troubleshooting with ability to think beyond routine or conventional
approaches to build solutions or breakdown technical problems
* Build agentic platform with UI, orchestration, routing, memory, training
ground and evaluations frameworks end-to-end: design, prototype, and
productionize multi-step LLM agents that retrieve context and generate
accurate, well-structured responses
* Drive applied AI by evaluating emerging techniques (tool use, planning,
retrieval, evaluation frameworks, fine-tuning, prompt optimization) and
integrating the best into production
* Improve quality systematically via evals, error analysis, and feedback loops
that convert subjective issues into measurable fixes
* Partner cross-functionally with quant research,  product, and engineering to
understand their agents and provide solutions on-board on to our platform in
a federated way.
* Build and maintain production-grade code and systems that are observable,
robust, and scalable
* Contribute to technical direction and standards for agent design, evaluation,
and safe deployment
* Produces architecture and design artifacts for complex applications while
being accountable for ensuring design constraints are met by software code
development
* Gathers, analyzes, synthesizes, and develops visualizations and reporting
from large, diverse data sets in service of continuous improvement of
software applications and systems
* Proactively identifies hidden problems and patterns in data and uses these
insights to drive improvements to coding hygiene and system architecture

Required qualifications, capabilities, and skills

* Formal training or certification on infrastructure engineering concepts and
3+ years applied experience 
* Degree in Computer Science, Data Science, Machine Learning or related field
or equivalent experience
* Strong coding skills (Python) and comfort owning production code
* Hands-on experience in AWS, ECS, Bedrock, OpenSearch, Vector dbs and
PostGres 
* Familiarity with evaluation frameworks, LLM observability, or fine-tuning
open-weight models
* Hands-on experience building with LLMs (agent frameworks, tool use, RAG,
prompt engineering, evals)
* Strong understanding of modern GenAI capabilities, failure modes, and
practical mitigation strategies
* Strong ownership and drive mindset with a focus on improving what’s broken
with clear design principles

Preferred qualifications, capabilities, and skills

* OpenSearch, Vector dbs and Postgres nice to have

JPMorganChase, one of the oldest financial institutions, offers innovative
financial solutions to millions of consumers, small businesses and many of the
world’s most prominent corporate, institutional and government clients under the
J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
a leader in investment banking, consumer and small business banking, commercial
banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions. We also offer a range of benefits and
programs to meet employee needs, based on eligibility. These benefits include
comprehensive health care coverage, on-site health and wellness centers, a
retirement savings plan, backup childcare, tuition reimbursement, mental health
support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including
Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking,
markets, securities services and payments. Corporations, governments and
institutions throughout the world entrust us with their business in more than
100 countries. The Commercial & Investment Bank provides strategic advice,
raises capital, manages risk and extends liquidity in markets around the world. 

About JPMorgan Chase & Co.

Financial Services · 10,001+ employees · headquartered in New York, NY