Administrative Assistant - Reynolds Owner Association (ROA)

Responsibilities

The Administrative Assistant provides comprehensive support to the Reynolds Owner Association, including website maintenance, database management, and departmental record-keeping. They also handle customer service inquiries, coordinate meeting logistics, and manage office inventory and mail processing.

Requirements

Candidates must have 3 to 5 years of administrative experience and possess strong organizational and communication skills. Proficiency in Microsoft Word and Excel, along with a typing speed of 50 wpm, is required.

Skills

• Administrative support
• Website administration
• Database management
• Report generation
• Correspondence preparation
• Meeting coordination
• Customer service
• Switchboard operation
• Inventory management
• Microsoft Word
• Microsoft Excel
• Typing
• Communication skills
• Organizational skills
• Time management

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• 401(k) with company match
• Flexible spending account
• Health savings account
• Long-term disability
• Short-term disability
• Employee discounts
• Golf privileges

About this role

Duties and Responsibilities:

* Provides administrative support to ROA personnel
* Administration of ROA website via coordination with ROA Accounting Manager
and Marketing Department
* Maintains and updates the ROA website, including training and support for
property owners in the use of the website
* Ensures that multiple property owner databases are in agreement and are
updated on when differences are identified
* Generate new knowledge in the form of reports, tutorials, and other documents
relevant to project work and standard operating procedures
* Maintains property files and departmental files
* Prepares correspondence, minutes, budgets, reports, agreement contracts and
other departmental business
* Coordinates and schedules installation of Owners mail boxes, prepares billing
and bills contractors who damage mail boxes
* Assists ROA Committee Members in preparations of scheduled meetings, minutes
and meeting notices
* Assists biweekly and as needed in switchboard relief
* Mails decal application forms and processes returned forms as required
* Follows through on all Owners requests until resolved
* Maintenance of all Associations’ records, including budgets, covenants,
agreements and resolutions
* Provides customers service to Reynolds Lake Oconee owners as needed
* Processes incoming/outgoing mail
* Processes FedEx Shipments
* Serves as backup and assists the Community Access Coordinator (Dwelling Live)
* Receive and process online property owner decal applications and distribute
decals.
* Registers vendors for annual decal purchases and issues decals when fees are
paid.
* Assists owners in use of Dwelling Live system
* Mails decal application forms and processes returned forms
* Provides Dwelling Live reports as requested
* Orders departmental office supplies and monitors inventory of office supplies
* Assists in mass email distribution using web-based software
* Assists in the scheduling and billing of Owner’s mailbox installation and
repair
* Assists in coordination and completion of ROA projects
* Updates VMS property owners’ files

Qualifications/Requirements/Experience/Education:

* A minimum of 3 to 5 years of administrative assistant experience
* Good written and verbal communication skills
* Strong organizational skills
* Typing 50 wpm
* Working knowledge of Microsoft Word and Excel
* Excellent basic mathematical skills
* Positive people skills and ability to work independently to meet deadlines
* Ability to work in a team environment

Benefits:

* Medical, dental, vision and life insurance  
* Paid time off: vacation, sick, personal days, and 10 holidays 
* 401(k) with company match 
* Flexible spending and health savings accounts
* LTD and STD
* Employee discounts: food, retail merchandise, boat rentals
* Golf privileges

About Reynolds Lake Oconee

Real Estate · 501-1,000 employees · headquartered in Greensboro, Georgia · founded 1985