Account Manager - Hybrid

Responsibilities

The DOT Account Manager will provide strategic customer care to state agencies to grow and maintain business within assigned geographic regions. They are responsible for managing sales funnels, supplying quotes, and executing sales strategies for traffic and safety products.

Requirements

Candidates must have 1-3 years of prior sales experience and proficiency in Microsoft Office applications. A high school diploma or equivalent is required, while a college degree in a relevant field is preferred.

Skills

• Territory management
• Sales
• Customer service
• CRM management
• Strategic planning
• Consultative selling
• Prospecting
• Bid process management
• Microsoft Office
• Communication skills
• Problem solving
• Multitasking
• Data analysis
• Marketing strategy

Benefits

• Paid holidays
• Paid vacation
• Personal time
• Paid parental leave
• 401k plan with employer match
• Company-funded short-term disability
• Health insurance
• Vision insurance
• Dental insurance

About this role

If you are looking to be part of a company focused on making our roads and communities safer, apply to join our team of talented individuals today!

*Please note - The pay rate will be based on experience*

What TAPCO has to offer you

* Aggressive Industry OTE paid monthly 
* 10 Paid Holidays
* Paid Vacation and Personal Time (starting day one)
* Four Weeks of Paid Parental Leave with no waiting period
* 401K Plan with Employer Match (fully vested on day one)
* Company-Funded Short-Term Disability 
* Health, Vision, and Dental insurance
* Quarterly Company Events and Lunches 
* Have a say in TAPCO Happenings by joining the Fun or Safety Committee

What you will accomplish as a DOT Account Manager at TAPCO:

The anchor role of the DOT sales team is the DOT Account Manager. These individuals will provide strategic customer care to our state agencies in geographic sales regions to grow and maintain their business year over year. They will be responsible for supporting the sales of Wrong Way Detection Systems, TAPCO manufactured systems, and other DOT and state agency needs. This position reports to the DOT Team Lead.

Essential Duties and Responsibilities 

1. Develops and carries out an effective territory management plan to growth sales within an assigned region working directly with the DOT Account Executives to support ongoing business development 
2. Provides consultative support and expertise for our customers to effectively sell traffic and parking safety products
3. Responsible for prospecting goals set forth for new customers to TAPCO as well as existing customer relationships 
4. Responsible for supplying quotes to contractors in the bid process, follow up and sales execution tasks to ensure order release to production and customer satisfaction 
5. Responsible for CRM management and accurate sales funnel reporting Accountable for adherence to sales metric performance as defined by the management team
6. Strategizes within their region to create relevant marketing campaigns
7. Maintains customer data within their assigned territory in the TAPCO database
8. Responds and follows through on inquiries and sales orders through email, over the phone or our e-commerce website Travels to regional trade shows and customer sites as necessary, and reports back to management
9. Spots, monitors and shares product and territory trends
10. Provides quotes, credit terms and bids to customers and/or prospects
11. Performs all other duties as assigned

Knowledge/Skill/Ability

* Prior related experience
* Organizational skills
* Strong customer service skills on the telephone and online
* Ability to multitask in a fast-paced sales environment
* Ability to assess needs and solve problems
* Must be proficient in Microsoft Office; Excel, MS Word, PowerPoint, and Outlook
* Strong verbal and written communication skills
* Must be able to take the initiative
* Must enjoy selling and finding solutions to customers’ needs
* Valid Driver’s license and the ability to travel to trade shows

Required Experience

* 1 – 3 years’ prior experience in a sales position
* High School Diploma or Equivalent 
* College degree in relevant field preferred
* Prior experience using MS Word, Excel, PowerPoint and Microsoft Outlook

About Us

At TAPCO, we aim to enhance transportation and personal safety in our communities through innovative solutions and products. We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO!

 As an EEO Employer, including Veterans and Individuals with Disabilities, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran or disability status or other acceptable taglines in all printed employment advertisements. 

If any assistance is needed with the application process, please contact TAPCO HR at 800-236-4462

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About 24984e29-b711-4b52-9a1a-9896ad0c0fd4

Public Safety · 201-500 employees · headquartered in Lasalle, Quebec · founded 1995