Account Executive, SMB Grower (French speaking)

Responsibilities

The Account Executive will manage the full sales cycle for SMB customers, focusing on contract renewals, upsells, and driving product adoption. They will also identify new business opportunities and collaborate with internal teams to ensure user success.

Requirements

Candidates must have at least 5 years of experience in a client-facing or sales role with the ability to navigate complex technical ecosystems. Proficiency in both English and French is required, along with strong analytical and communication skills.

Skills

• Sales
• Account Management
• Contract Negotiation
• Customer Retention
• Lead Generation
• Cold Calling
• Product Adoption
• Strategic Planning
• Consultative Sales
• Technical Ecosystems
• Cross-functional Collaboration
• Communication
• SQL
• Excel
• French
• English

About this role

Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. As an Account Executive, SMB Grower team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings.
What you’ll do
Responsibilities
Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
Own the full sales cycle from lead to close for startups and small/medium businesses
Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
Make every potential Stripe user happy with every interaction, regardless of deal size
Identify and understand users’ pain points to propose Stripe solutions
Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Who you are
We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

Minimum requirements
5+ years of experience in a client-facing/sales role
Ability to understand complex technical ecosystems and build great relationships with technical users
Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
Analytical ability to manage complex pricing and cost considerations
Experience managing projects with input from cross-functional teams
A knack for working well with a wide range of stakeholders, both internally and externally
Ability and motivation to operate in a highly ambiguous and fast-paced environment
Superior verbal and written communication skills in English and French
Preferred qualifications
Prior experience in a sales and/or customer-facing role at a high growth technology company
Experience with Excel and SQL, or a willingness to learn

About Stripe

Technology, Information and Internet · 5,001-10,000 employees · headquartered in South San Francisco, California · founded 2010