Visual Merchandising Operations Manager

About this role

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is hiring a Visual Merchandising Operations Manager to drive the operational execution and ongoing maintenance of global retail and in-store experiences. In close partnership with the Head of Visual Merchandising, Creative, and Retail Experience Design, this role ensures that visual merchandising concepts are implemented with precision, consistency, and operational excellence across all wholesale partners. This individual will own execution, vendor coordination, material quality consistency, cost management, and regional fixture lifecycle oversight—ensuring WHOOP’s physical presence consistently reflects premium brand standards while meeting timeline and budget objectives.

*This role may be based in Boston or NYC.*

### RESPONSIBILITIES:

• Own day-to-day operational execution of visual merchandising initiatives across retail environments—including new store formats, pop-ups, fixture rollouts, and retailer installations

• Partner with the Head of Visual Merchandising, Creative, and Retail Experience Design to translate creative concepts into detailed production plans, timelines, and scalable execution roadmaps, including contributing to clear creative briefs for execution partners

• Ensure consistency in materials, finishes, and build quality across regions, maintaining premium brand standards while balancing cost and scalability

• Apply regional retail expertise to ensure global concepts are executed appropriately across markets

• Manage project timelines, budgets, fabrication partners, and vendor relationships to ensure high-quality delivery on time and within budget

• Coordinate domestic and international logistics, shipments, and installations to support seamless regional and global rollouts

• Own proactive and reactive maintenance of in-store fixtures within...