UX Designer

About this role

*Senior Experience Designer*

*Summary:*

*Leads end-to-end UX for complex flows and journeys; drives usability outcomes, align cross-functionally, and mentors others*

*Scope & Ownership:*

*" Owns multi-step journeys (e.g., onboarding, claim submission) with medium/high ambiguity*

*" Defines information architecture, user flows, and interaction patterns; proposes component improvements*

*Key Responsibilities:*

*" Plan and conduct user/usability testing; synthesize insights into actionable recommendations*

*" Create low and high fidelity mock-ups and interactive prototypes; ensure WCAG compliance*

*" Partner cross-functionally to shape requirements and acceptance criteria; influence scope via data*

*" Collaborate with the Adobe Target team on testable variants; measure outcomes post launch*

*" Document component behavior, responsive rules, and designer guidance for reusable UI components*

*Collaboration & Communication:*

*" Facilitates design reviews and cross-functional workshops; negotiates trade-offs with stakeholders*

*" Mentors associate designers*

*" Builds and maintains relationships with key partners (Content Strategy, Accessibility, Design System, etc.)*

*Success Indicators (Examples):*

*" Measurable task success improvements and reduced drop-off in analytics*

*" Fewer post-launch defects due to strong VQA and specification quality*

*" Adoption of proposed components/patterns across journeys*

*Typical Deliverables:*

*" IA diagrams, journey maps, prototypes, test plans/reports, component specs, Target test briefs and results*

*#LI-AR1*