Project Manager, WFM Implementation

About this role

Position Summary

Connors Group is seeking a Project Manager to join the Implementation Services and Support team. Depending on experience, this individual may also serve as a Project Lead or Senior Consultant on client engagements.

This role leads consulting teams in the successful implementation of Workforce Technology Systems. Responsibilities include gathering business requirements, recommending best practices, managing project plans, overseeing system configuration and testing, and ensuring successful delivery and deployment. The Project Manager partners closely with clients to align solutions with business needs and provides training and end-user support throughout the implementation process.

Duties and responsibilities:

• Our expectation is that you model the core values by which the Connors Group operates:
• Always demonstrate professional and ethical behavior
• Provides exceptional value to our clients
• Provides the highest quality of service through your work
• Contributes to making Connors Group a great place to work
• Contributes to helping make our communities better places to live

Job Responsibilities:

• Lead team of consultants to successful implementations of Workforce Technology Systems
• Develops project plans, tracks and reports progress including budgets
• Assists clients in the analysis and implementation of technical systems, software, hardware or solutions
• Evaluates client’s needs, develops and recommends configurations that support business processes
• Defines and executes on delivery and implementation plans
• Oversees test plans and troubleshooting techniques in support of final system setups
• Ensures delivery of training and end-user support during and after the implementation process
• Prepares and participates in pre-sales product demonstrations
• Development of weekly status and client presentations as required
• Keeps abreast of new technologies that provide efficiency gains for our clients’ businesses
• Primarily ...