UX Designer

About this role

Help shape the digital experiences used by customers around the world

Are you passionate about creating intuitive, user-centered digital experiences? Do you thrive at the intersection of user needs, business objectives, and technology? If so, we'd love to hear from you.

We are looking for a UX Designer to join our Martech team and play a central role in improving and evolving our digital ecosystem. You will help shape the user experience across our websites, digital applications, customer-facing tools, and other digital touchpoints, ensuring that every interaction is both meaningful and easy to use.

This is an in-house UX role within an international B2B environment, where you will take ownership of UX initiatives and act as the primary UX specialist across our digital ecosystem.

Working closely with marketers, product owners, developers, web editors, content specialists, and business stakeholders, you will translate customer insights and business requirements into seamless digital experiences that deliver value for both users and the business.

Can You Help Us Shape a Long-Term Vision for Success and Positive Impact?

As our UX Designer, you will be responsible for driving user-centered design initiatives from discovery through implementation. You will combine research, interaction design, information architecture, prototyping, and design system thinking to create engaging digital experiences. Your responsibilities will include:

• Translating business goals, user needs, and technical constraints into intuitive, engaging, and effective digital experiences.
• Conducting user research and usability testing to identify customer needs, behaviours, pain points, and opportunities for improvement.
• Creating personas, customer journey maps, user flows, wireframes, prototypes, and information architecture to support the design process.
• Designing and optimizing experiences across websites, digital applications, customer-facing tools, self-service solutions, an...