Strategic Customer Success Manager - Life Sciences
Company: Dandelion Health Inc
Location: Remote (Remote)
Salary: $135,000 - $150,000 a year
Type: Full-time
Remote: Yes
Posted: 2026-03-13
About this role
Our Team
Dandelion Health was founded in 2020 by experts in health tech, hospital systems, academia, and clinical AI. We are building the world’s largest AI training and clinical development platform. Today, we pride ourselves on our ability to make data access as easy as possible for AI developers, pharma, and medical devices, while raising the bar for patient safety and data quality. Tomorrow, we will be the place where any healthcare organization can go to build a responsible clinical AI product. Our culture is all about learning from data and improving, so we can help our clients improve health through AI. Meet the rest of our team here.
Our Data
We partner with health systems to safely and ethically make their de-identified patient data available to AI developers. Currently, the data is acquired from Sharp HealthCare, Sanford Health, and Texas Health Resources – with two additional U.S. health systems joining soon.
We have clinical data dating back to July 1, 2016. This data represents over 10 million patients and includes but is not limited to:
- **Structured data** (e.g., 100% of the EMR, including some claims)
- **Unstructured text** (e.g., clinical notes, radiology reports)
- **Images** (e.g., DICOM, pathology)
- **Video**
- **Waveforms**
- **Continuous streaming monitoring data**
Your Role
As a Strategic Customer Success Manager - Life Sciences, you will oversee Dandelion Health’s most important strategic life science accounts and ensure the successful implementation of partnerships. You will translate customer business needs into deliverables, quarterbacking execution across data science, engineering, and growth teams. Your goal is not only to deliver on the initial scope of work but also to identify opportunities for upselling and expand projects into long-term, multi-million-dollar partnerships.
You will own client communications, internal project plans, and engagement management end-to-end. By building strong executive and opera...