Staff Software Engineer (Web Application Services)

About this role

• As a Staff Software Engineer, Services, you’ll help shape the architecture and technical direction of web-based products that extend Thunderbird beyond email. The Services team is currently focused on building offerings such as an appointment calendar and secure file storage and transfer solutions, creating valuable experiences for our users while supporting additional revenue streams for Thunderbird
• This is a Staff-level individual contributor role with significant technical ownership and influence. You’ll work with designers, engineers, and community members to write code, build prototypes, solve complex problems, and make technical decisions that shape our products. You’ll take a holistic view of our code and systems, helping establish the architecture and software patterns that allow our Services products to evolve and scale
• You’ll also take on broad, ambiguous problems that have a direct impact on our goals, from improving our technical architecture to helping grow Services users and subscribers. Along the way, you’ll provide technical and product direction across teams, mentor other engineers, and identify ways to make our systems and processes more sustainable, scalable, and easier to work with
• Lead the technical architecture of new Services products, taking ownership of complex projects and identifying improvements that strengthen our systems as they evolve
• Write code, build prototypes and experiments, and contribute throughout the development lifecycle, from planning and testing through implementation, monitoring, and maintenance
• Help establish software patterns and make technical decisions across our Services products, including investigating and proposing technology choices
• Build and evolve analytics and infrastructure that help the team use user-generated data to inform decisions
• Take on ambiguous, high-level problems with broad scope and direct impact on Services goals, including growing users and subscribers
• Provide technical and prod...