Staff Software Engineer, Patient Experience
Company: Pomelo Care
Location: United States (Remote)
Salary: $220,000 - $260,000 a year
Type: Full-time
Remote: Yes
Posted: 2026-10-04
About this role
Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.
### About The Role
Your North Star: You'll serve as the technical lead for how patients interact with Pomelo from the moment they enroll through their entire care journey.
We can only meaningfully improve health outcomes if patients are highly engaged in their care and trust our team. The earlier we start providing care, the more likely we can affect outcomes, which puts this role at the very center of our mission. You will focus on driving proactive patient engagement, personalizing care experiences to individual needs to move health outcomes, building habits that make Pomelo the first point of contact during pregnancy, and creating scalable engagement models that don't always require direct clinical intervention.
You’ll bring this focus to life by shaping the end-to-end patient experience—building features that check in with patients throughout their journey, triage urgent needs, make high-quality care effortless, and ensure every patient feels deeply supported.
This role reports to the Director of Engineering and is open to any candidates located in the continental US.
### What you'll do
- Lead the technical direction for our mobile development strategy and patient-facing apps, shaping how tens of thousands of patients experience Pomelo
- Rapidly prototype and ship features in our patient mobile and web apps alongside design and product, using AI tools to move fast and test ideas that meaningfully improve engagement and retention
- Help steer product direct...