Staff AI Operations Engineer / Builder

About this role

Yahoo Mail is the ultimate consumer inbox with hundreds of millions of users. It’s the best way to access your email and stay organized from a computer, phone or tablet. With its beautiful design and lightning fast speed, Yahoo Mail makes reading, organizing, and sending emails easier than ever.


A Little About Us
Yahoo, with 900M+ monthly users, is in the midst of a renaissance, backed by meaningful investment to drive long-term growth through great products. Yahoo Mail is one of the world’s largest consumer email platforms, serving 200M+ monthly users across web and mobile. We are now entering the next chapter: transforming Yahoo Mail from a traditional product and operating organization into an AI-native one. This means changing not only what we build for users, but how the organization itself works, decides, learns, and executes.


About The Role
We are hiring a Staff AI Operations Builder (IC5) to architect the AI-native operating engine for Yahoo Mail. This is a high-agency, strategic builder role for an advanced professional who can turn messy organizational workflows into scalable, working platforms: agents, sub-agents, internal tools, operating dashboards, knowledge engines, and workflow automations that scale the productivity of the entire business.


This role sits close to Strategy, BizOps, and Analytics, working horizontally across Product, Engineering, Design, Revenue, and Executive Leadership to define the architectural roadmap and establish the baseline systems of proactive operational intelligence.


Responsibilities

• Architect and deploy full-stack internal AI products, from secure backend LLM integrations and agentic workflow orchestration to responsive frontend operating interfaces.
• Define the foundational engineering patterns, guardrails, and platform architectures for reliability, data permissions, enterprise privacy, and observability across all internal AI systems.
• Establish automated LLM evaluation (Evals),...