Sr Wireless Sales Representative - AT&T Authorized Retailer

Responsibilities

Exceed sales quotas by advising customers on AT&T products, services, and promotions while delivering excellent customer service and modeling effective sales behaviors for peers. Support store operations by following company procedures, handling cash and inventory accurately, maintaining store standards, completing training, and reporting discrepancies or suspected fraud.

Requirements

Candidates need clear communication, customer-service skills, honesty, integrity, and the ability to learn and use sales and operational systems; retail sales experience is helpful but not required. Applicants must be at least 18 and legally authorized to work in the United States, available for at least 32 hours weekly including evenings, weekends, and holidays, and able to meet the stated physical and transportation requirements.

Skills

• Retail Sales
• Customer Service
• Sales Quota Achievement
• Product Knowledge
• Sales Operations
• Communication
• Problem-Solving
• Cash Handling
• Inventory Management
• Merchandising
• Sales Paperwork Review
• Fraud Reporting
• Time Management
• Multitasking
• Conflict Resolution
• Computer Operation

Benefits

• New-Hire Ramp-Up Bonus
• Training and Growth Opportunities
• Supportive Team Environment
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• 401(k)
• Tuition Discount

About this role

The Senior Retail Sales Consultant (SR. RSC) is a high-performing sales
consultant that is responsible for assisting customers with the purchase of
products and services offered by Prime ("Prime" or "Company"). The SR. RSC
should consistently deliver high-quality operations and excellent customer
satisfaction. This individual must consistently exceed sales and operations
targets. The SR. RSC is responsible for assisting in operational assignments and
projects assigned by management, as outlined below.
 
Sales
* Consistently exceed and understand monthly sales quotas.
* Maintain knowledge of the compensation plan.
* Maintain knowledge of all products, services, and promotions offered by AT&T
and competitors to deliver the highest customer service experience.
* Practice specific behaviors and best practices to generate and maximize sales
and key metrics, as indicated by management.
* Inspire and engage peers by aiding and modeling expected behaviors.
* Problem solve in fast pace environment.
 
Operations
* Adhere to all policies, procedures, and best practices in accordance with the
employee handbook and/or other Company communications.
* Master all required systems.
* Regularly check sales paperwork to review for discrepancies/errors.
* Follow all cash handling procedures to ensure accurate accounting and
protection of Company products.
* Report fraudulent activity to leadership, Loss Prevention Department, and/or
Human Resources.
* Accurately complete opening/closing checklist in a timely manner.
* Communicate any inventory deficiency to supervisors for review within a timely
manner.
* Safeguard codes, passwords, and proprietary Company assets.
* Maintain store appearance while adhering to merchandising standards.
* Complete all required training within the timeline established by management.

You'll also be eligible for some or all of our amazing Benefits Packages, such
as:

* We offer New Hire Ramp Up Bonus payments for the first three months
* Training and Opportunity to grow
* Supportive team environment
* Medical/Dental/Vision, Paid Time Off, 401k and more
* "Prime Scholars" - Education Benefit (Tuition Discount)

Qualifications

Requirements

* Clear communication skills
* Attitude and technical aptitude -- having an entrepreneurial spirit speaks
volumes
Commitment to exemplary customer service, honesty and integrity
* Background in retail sales is helpful, but not required
* At least 18 years old and legally able to work in the United States without
restrictions.
* Ability to work a minimum of 32 hours per week including evenings, weekends,
and holidays.
* Strong Social Media presence preferred
* Must have reliable transportation to location, off-site trainings, and
meetings.
* Must live within 30 minutes of home store location with flexibility to work
at multiple locations within a district as needed.
* Ability to operate a personal computer, wireless equipment, copier and fax.
* Adhere to Team Color policy while maintaining neat and professional
appearance.

Working Conditions

* Ability to lift up to 10 pounds.
* Ability to bend, squat and stretch for purposes of inventory and stocking.
* Requirement to stand for long periods of time in order to provide the best
customer service (with or without a reasonable accommodation).
* Ability to work in fast pace environment.
* Ability to follow instructions to completion.
* Ability to work under pressure, multi-task and handle customer complaints or
requests.
* Ability to adapt to fluctuating noise levels and varied sounds from multiple
media sources/devices.
* Problem solves under pressure.

* Job Type: Full-time
* Pay: $40,000.00-$50,000.00 per year
* Shift: 8 hour shift
* Weekly day range: Weekend availability

About Prime Communications Wireless Services

Wireless Services · 5,001-10,000 employees · headquartered in Sugar Land, Texas · founded 1999