Sr Technical Solutions Engineer - IBM Software

About this role

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

About the Team

The Solution Design & Services (SD&S ) organization functions as the pre‑sales technical arm of Ingram Micro. As the first technical touchpoint for many of our partners, SD&S plays a critical role in shaping customer engagement and enabling partner success across our ecosystem.

The role falls under our Build Team: Advancing solution enablement, business practice maturity, and partner readiness. (IBM Software)

As a Sr Technical Solutions Engineer, you need to be a technical leader and resource for SD&S and Ingram Micro. Maintain relevant applicable industry certifications and identify certifications and trainings that can help others within your areas of technical responsibility. Represent SD&S to partners, able to build the most complex of solutions and/or intelligently advocate the value of SD&S via multiple mediums.

Collaborate with sales, the partners, and (as possible) the end-clients to gather and analyze the customers’ requirements.

This includes security requirements, budgetary constraints, time-to-implement, and other business and technical needs. Identify and evaluations solution options that would meet these requirements.

Develop detailed solution designs and present them to the partners. Be resource for the ...