Sr Staff Software Engineer- AI

About this role

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Position Summary
GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement.


Position Description
The Senior Staff Engineer in Availability and Incident Management will design and deploy machine learning systems that enable intelligent incident detection, automated root cause analysis, and predictive reliability improvements across the platform. This role focuses on building a multi-agent AI platform where specialized agents autonomously detect anomalies, diagnose failures, recommend remediation actions, and learn from historical patterns to prevent recurring incidents. You will lead the technical strategy for an AI-powered incident response system that reduces mean time to resolution, minimizes operational toil, and enables proactive reliability improvements through predictive analytics and autonomous workflows. The ideal candidate combines deep expertise in machine learning systems, agentic AI, and multi-agent architectures with strong knowledge of site reliability engineering, observability tooling, and large-scale distributed systems.


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