Sr. Software QA Engineer

About this role

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Day - 08 Hour (United States of America)This is a Stanford Health Care job.

A Brief Overview
The Senior IT Software Application Specialist will independently, design improved application workflows, feature designs, and testing protocols. The role will evaluate the latest in QA and testing software and solutions to bring new tools to the team. This role supports core functions of IT systems and services for Stanford Medicine.
This role is technically proficient in all areas of supported software, paying attention to design, function, and performance; including log reviews, automated alerts, performance metrics, and overall service metrics.
The role will create and manage application specific workflows, such as triaging customer requests, provisioning resources, and tracking workflow progress, constantly evaluating processes to deliver application services more efficiently to end-users.
The role will lead the use of Agile best practices, acting as product owner for some applications to represent large groups of end-users for related feature requests.
The role will be responsible for presenting data service analytics, issue reports, and application performance and support metrics to leadership.


Locations
Stanford Health Care

What you will do

• LEVEL OF SUPERVISION:
• Normally receives no instructions on day- to-day work; general instructions on new assignments.
• Independently chooses and selects which tools to use to complete work.
• Responsibility may also be assigned for providing training, technical assistance or coordination to less skilled.
• CUSTOMER SUPPORT & INTERACTION:
• Provide tier-2 and 3 support of IT system incidents.
• Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhan...