Sr. Cloud Engineer

Responsibilities

The Senior Azure Cloud Engineer will design, deploy, and manage enterprise Azure IaaS and PaaS environments while providing L3 technical support. They will also implement infrastructure automation, security controls, and governance practices to ensure reliable cloud operations.

Requirements

Candidates must have 7-10 years of IT experience with at least 4 years of hands-on Microsoft Azure expertise. A bachelor's degree in a relevant field is required, and professional certifications such as AZ-104 or AZ-305 are preferred.

Skills

• Azure Infrastructure
• Azure PaaS
• Networking
• Security
• Identity Management
• Terraform
• Infrastructure as Code
• PowerShell
• Azure CLI
• CI/CD Pipelines
• Azure Monitor
• Log Analytics
• Azure Governance
• Troubleshooting
• ITIL
• ITSM

Benefits

• Annual target bonus

About this role

EXL (www.EXLservice.com [http://www.exlservice.com/]) is a global data and AI
company where people, technology, and new ideas come together to solve complex
challenges. We are looking for a Senior Azure Cloud Engineer with 7–10 years of
overall IT experience and strong hands-on expertise in Azure infrastructure,
networking, security, PaaS, automation, and cloud operations. The candidate
should be capable of independently managing enterprise Azure environments,
resolving complex L3 issues, implementing Infrastructure as Code, and supporting
cloud deployments across multiple applications, environments, and regions.

Position: Azure Cloud Engineer

Location: US Remote

* Base salary range: $120K - $140K USD
* Total compensation includes base salary and annual target bonus
* To learn more about what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

RESPONSIBILITIES

* Design, deploy, configure, and support Azure IaaS and PaaS services in
enterprise environments.
* Provide L3 technical support for complex Azure infrastructure, networking,
security, identity, and application connectivity issues.
* Manage Azure VMs, VM Scale Sets, Storage Accounts, App Service, Azure SQL,
Key Vault, AVD, and other core Azure services.
* Configure and troubleshoot VNets, Subnets, NSGs, UDRs, Load Balancers,
Application Gateway, Private Endpoints, Private DNS, VPN Gateway,
ExpressRoute, and NAT Gateway.
* Manage Microsoft Entra ID, RBAC, Managed Identities, Service Principals, Key
Vault, and access controls.
* Implement infrastructure automation using Terraform, Bicep/ARM, PowerShell,
and CI/CD pipelines.
* Implement monitoring and troubleshooting using Azure Monitor, Log Analytics,
Application Insights, alerts, diagnostic settings, and KQL.
* Implement Azure governance and security controls using Azure Policy, tagging,
resource locks, RBAC, compliance standards, and cost-management practices.
* Support cloud migrations, deployments, patching, upgrades, backup/restore,
high availability, disaster recovery, and operational maintenance.
* Work with application, network, security, DevOps, and architecture teams to
implement reliable and secure Azure solutions.
* Handle incidents, problems, changes, and service requests through ServiceNow
or similar ITSM platforms.
* Contribute to technical documentation, SOPs, RCA preparation, operational
improvements, and platform standardization.

QUALIFICATIONS

Preferred Qualifications:

* Bachelor’s degree in computer science, Information Technology, Engineering,
or equivalent.
* AZ-104 certification preferred; AZ-305 or other relevant Azure certifications
are an added advantage.
* Experience working in a large enterprise/global support environment and
following ITIL/ITSM processes is preferred.

Skills:

* 7–8 years of overall IT experience, including 4+ years of hands-on Microsoft
Azure experience.
* Bachelor’s degree in computer science, Information Technology, Engineering,
or equivalent.
* AZ-104 certification preferred; AZ-305 or other relevant Azure certifications
are an added advantage.
* Experience working in a large enterprise/global support environment and
following ITIL/ITSM processes is preferred.
* Strong knowledge of Azure IaaS, PaaS, networking, identity, security,
governance, and monitoring.
* Strong hands-on experience with Terraform and Infrastructure as Code (IaC).
* Good scripting and automation experience with PowerShell and/or Azure CLI.
* Strong understanding of TCP/IP, DNS, routing, firewalls, load balancing,
private connectivity, and hybrid networking.
* Experience with Azure DevOps, GitHub, Jenkins, or equivalent CI/CD platforms.
* Good understanding of Azure Cloud Adoption Framework, landing zones, security
best practices, and cost optimization.
* Strong troubleshooting, analytical, communication, and stakeholder-management
skills.

Soft Skills:

* Strong troubleshooting and analytical skills
* Excellent communication and documentation skills
* Ability to work in 24/7 production support environments
* Experience mentoring L1/L2 engineers

About EXL

Business Consulting and Services · 10,001+ employees · headquartered in New York, NY