Software Quality Assurance Engineer (Mid/Senior Level)

About this role

### About J-Mack Technologies

At J-Mack Technologies, we build software solutions that make a real difference. We support one of the nation's largest government organizations in its mission to care for United States Veterans and their families. Our team develops the tools that help administer critical benefit programs—ensuring those who served are provided services quickly, securely, and with the dignity they deserve.

Our work spans cloud platforms, machine learning, and modern web technologies. When you join J-Mack, you're not just building software—you're helping Veterans access the benefits they've earned.

### The Opportunity

You’ve built a career on catching what others miss. Now bring that expertise to work that matters. As a Mid-Level / Senior-Level QA Engineer at J-Mack Technologies, you’ll be a quality champion across our teams—shaping testing strategy, elevating standards, and mentoring teammates. This role is ideal for an experienced QA professional who combines deep technical skill with a systems-level view of software quality. Automation experience is highly valued, though not a hard requirement.

### What You’ll Do

• Lead the design and execution of comprehensive test strategies across workstreams and platforms
• Author and own detailed test plans, test cases, and test data strategies aligned to complex user workflows and system architecture
• Drive defect identification, documentation, root cause analysis, and resolution tracking through to closure
• Serve as a QA thought leader in Agile ceremonies—sprint planning, design reviews, and code reviews
• Mentor and guide other QA engineers, fostering a culture of quality across the team
• Evaluate and expand test automation frameworks and CI/CD-integrated testing pipelines (automation experience a plus)
• Analyze user needs and target environments to ensure solutions align with current architecture and accessibility standards
• Champion quality process improvements and introduce modern testing methodol...