Software Engineer IV NA

About this role

Who We Are

Robert Half and Protiviti run one of the most sophisticated Salesforce ecosystems in the professional services industry. We don't just administer the platform; we treat it as a core architectural component of a hybrid cloud environment that bridges Salesforce (Sales Cloud) and Azure at scale.

We're looking for a Salesforce Technical Architect to own this ecosystem end-to-end and lead a distributed team of 10+ engineers across the US and India. This is an architect-level, hands-on leadership role: you'll set the technical direction, define engineering standards, and be the final authority on platform vs. off-platform decisions. You'll also drive a major greenfield initiative, implementing Salesforce Data 360 (CDP) for marketing segmentation and evolving our Agentforce and AI-enriched data pipelines.

If you're the kind of engineer who is obsessed with automation, thinks deeply about architectural trade-offs, and wants to lead a high-growth team working on genuinely hard problems, this role was written for you.

What You’ll Do

Architectural Leadership

• Own the on-platform vs. off-platform decision framework, knowing exactly when to build natively in Salesforce and when to extend into Azure (Node.js/Python) to meet business requirements.
• Design and oversee complex integrations between Salesforce and internal/third-party applications using event-driven, near real-time patterns that ensure data integrity across all systems.
• Lead the implementation of Salesforce Data 360 (CDP) for marketing segmentation and evolve our Agentforce and AI-enriched data pipelines.
• Lead with a security-first mindset, designing architectural patterns that scale while ensuring system integrity and data residency; proactively managing platform health so that security is a core requirement, not an afterthought.

Engineering Governance & Quality

• Serve as the final authority on design and code reviews, establishing global standards that ensure all contributio...