Software Engineer - Business Systems

About this role

Build it. Ship it. Own it.

At Sangoma, we build the technology that keeps businesses connected. Every system, every integration, every data flow matters. This role sits at the center of that experience. You’ll be shaping how critical business operations run behind the scenes, from billing to provisioning to CRM workflows, powering the systems teams rely on every day in high-impact environments. If you care about reliability, scalability, and systems that just work, this is your space.

We are looking for a Software Engineer focused on backend development and integrations. In this role, you will design and build services that connect internal platforms with third-party systems, ensuring data moves accurately and efficiently across APIs, workflows, and automation pipelines. You’ll work across systems like Salesforce, NetSuite, and internal services, helping evolve our architecture toward scalable, event-driven solutions that directly impact business operations and customer experience.

### Requirements

Your Role:

• Design, develop, and maintain backend services that support core business systems and integrations

• Build and manage API integrations with internal and third-party platforms
• Develop and optimize workflows across CRM and ERP systems (e.g., Salesforce, NetSuite)
• Design and support reliable, scalable data flows between billing, provisioning, and operational systems
• Collaborate with product, operations, and cross-functional engineering teams to deliver solutions aligned with business needs
• Participate in Agile Scrum ceremonies including sprint planning, standups, reviews, and retrospectives
• Troubleshoot production issues, perform root cause analysis, and implement long-term fixes to improve system reliability
• Contribute to system architecture discussions and technical design decisions
• Write clean, maintainable, and well-structured code that follows best practices, with a strong emphasis on readability, testability, and long-term maint...