Service Delivery Processing Specialist / Tax Specialist

Responsibilities

The specialist will file original and late tax returns while researching and responding to inquiries from agencies and clients. They will also assist in training new employees and maintaining accurate filing records.

Requirements

Candidates must have a high school diploma and strong analytical, mathematical, and organizational skills. Proficiency in automated tax systems and the ability to meet strict deadlines are required.

Skills

• Tax filing
• Analytical skills
• Mathematical skills
• Research
• Communication skills
• Organizational skills
• Automated tax system
• Data accuracy
• Time management
• Customer service

Benefits

• Career advancement opportunities
• Award-winning training
• Inclusive environment

About this role

ADP is hiring a Tax Processing Specialist. 

Are you ready to join a company offering career advancement opportunities
throughout your career journey?
Do you want to join a company with award-winning training and world-class
service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and
belonging?
Well, this may be the role for you. Ready to make your mark?

In this role, you will perform amended filing functions as assigned. Meets both
quality and production standards established for this level. Respond to Agency,
Payroll Center and Client inquiries in a professional and timely manner. Monitor
established turnaround guidelines.

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch
here: https://adp.careers/Client_Services_Videos

What you’ll do: Responsibilities

What you can expect on a typical day:

* File/original and late original tax returns timely in accordance with Agency,
Region and Client requirements.
* Research client, agency and payroll center inquiries and respond in a timely,
accurate and professional manner.
* Complete special projects as assigned by supervisor.
* Assist in training of new employees and procedures.
* Develops and updates current filing/research records and procedure.
* Telephone contact with internal and external areas.
* Performs other related duties as assigned by management.

TO SUCCEED IN THIS ROLE: Requirements

* Thorough knowledge of research and filing procedures and resources.
* Thorough knowledge of the automated tax system.
* Strong analytical and mathematical skills.
* Meets deadlines with accuracy.
* Organizational skills are a must.
* Good written and verbal communication skills.
* You can work overtime hours during peak seasons.
* High School Diploma

Qualifications

Bonus points for these:  Preferred Qualifications

* Multi-Jurisdiction filing experience

#LI-Hybrid

About ADP

Human Resources Services · 10,001+ employees · headquartered in Roseland, New Jersey