Senior UX/UI Designer

About this role

Overview:

The Opportunity:

Our Global Marketing Department is looking for a Senior UX/UI Designer to help shape the next evolution of Fisher's digital experiences for global audiences. Reporting to the Marketing Design Team TL, you will work with other creative professionals within our in-house agency, fishtank, and serve as a senior design voice in cross-functional discussions. You will partner with designers, copywriters and project managers, as well as internal stakeholders and outside agencies, to define problems, shape experience strategy and translate business and user needs into clear, engaging solutions. Using discovery, customer journey thinking and strong visual design, you will recommend and develop scalable experience solutions that can work across campaigns, channels and more than 20 global markets. You will help establish UX best practices, strengthen our experimentation culture and influence how we design, test and optimise customer experiences. Emerging media and AI-assisted tools will support this work where they improve learning, efficiency or creative quality.

The Day-to-Day:

• Lead UX discovery and problem framing, using user, business and market insights to identify needs, define opportunities and shape clear design briefs.
• Map and evaluate customer journeys, information architecture and key interactions to create intuitive, digital-first experiences across paid and owned channels.
• Act as a senior design voice in cross-functional discussions, partnering with internal teams and external agencies to influence decisions and translate complex requirements into clear experience strategies.
• Analyse user research, experimentation results and performance data to identify opportunities, validate assumptions and inform future design and testing priorities.
• Recommend scalable experience solutions and visual systems that address immediate needs while supporting future campaigns, markets and efficient downstream production.
• Balance expl...