Senior UX Designer - Remote

About this role

Description

We seek a talented UX Designer to join a growing team of designers, researchers, and writers supporting clients in federal government. Through our work building and modernizing enterprise software applications, you will have the opportunity to design services, workflows, and products that are simple, intuitive, and satisfying that ultimately help the federal government work better and deliver better services.

As a UX Designer, you will collaborate with product owners and researchers to discover and define product opportunities and then deliver solutions through iterative prototyping and testing. You will take designs from concepts and wireframes through high fidelity mockups and functional prototypes. You will generate ideas and explore possibilities, incorporating feedback, securing stakeholder buy-in, and working with development to ensure end products successfully implement designs that meet your users’ expectations.

This position will be embedded in one of our projects in the federal healthcare IT industry, such as the US Department of Health and Human Services and the Centers for Medicare and Medicaid Services.

Key Responsibilities

• Work to support the UX vision and strategy established by project leadership in alignment with business objectives.
• Apply human-centered design techniques to understand what people really need.
• Design and communicate design deliverables including customer journeys, service blueprints, user personas, artifacts, scenarios, data visualizations and service models in support of our partner’s needs
• Plan and execute user research and participatory design to inform iterations and generate validated UX designs.
• Ideate to discover and develop designs and solve user experience problems as identified by your project team.
• Work as part of a team to create wireframes, prototypes, and high-fidelity mockups to describe, communicate, and test proposed user experiences.
• Review designs with quality assurance and d...