Senior UX Designer - 12 Months FTC

About this role

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Please note this role can be remote or Hybrid, Subject to Location

Job Description

We're looking for an experienced Senior UX Designer to lead the user experience strategy and design direction for our mission-critical control room software programme. Used by emergency services and public safety organisations, the platform supports incident management, resource coordination and operational decision-making in fast-moving, high-pressure environments.

Working closely with multidisciplinary teams, customers and stakeholders, you'll balance user needs, operational requirements, technical constraints and business goals. You'll combine hands-on design delivery with design leadership, establishing a clear UX roadmap and ensuring multiple Scrum teams can deliver against a shared experience vision.

As the senior designer on the programme, you'll provide leadership, support and constructive challenge to other designers while helping shape effective ways of working, reusable design patterns and design system adoption. You'll balance immediate delivery needs with longer-term experience improvements, ensuring design quality remains high as the programme evolves.

While embedded within the Public Safety team, you'll also be part of NEC Digital Studio's Product Design practice, working alongside UX designers, interaction designers, service designers and user researchers. You'll benefit from a strong user-centred design community while helping improve standards, best practice and consistency across our design approaches and systems.

What You'll Be Doing

UX Strategy, Planning & Delivery

• Lead the UX strategy and design direction for the control room programme, developing and maintaining a roadmap aligned to user needs, product priorities, technical dependencies and delivery plans.
• Plan and coordinate design activity across multiple Scrum teams, ensuring wo...