Senior Staff Product Manager, Accountant Experiences

About this role

Overview
We're seeking an experienced Senior Staff Product Manager to lead core accountant experiences. This is a unique opportunity to shape the future of the accountant industry, driving innovation and growth for our most important partners and their customers.


In this role, you will partner with cross-functional teams—including product managers, designers, engineers, service experts, and business leaders—to design, deliver, and optimize market-leading customer experiences. You will own the product vision, strategy, and execution for how accountants interact with our full portfolio of offerings, ultimately driving customer success and operational efficiency.


Responsibilities

• Product Vision and Strategy: Define, articulate, and communicate a bold and compelling product vision for QuickBooks Live's Expert experience and communications.
• Customer Focus: Develop deep customer empathy through immersion in customer, Expert, and Accountant research Transform insights into a roadmap of innovative solutions that address key customer pain points and drive business outcomes.
• Cross-functional Leadership: Foster strong cross-functional partnerships to align product strategies with broader business objectives. Work closely with other QuickBooks product teams who are focused on shared experiences and VEP partners building the Expert platform.
• Execution Excellence: Lead the scoping, planning, and delivery of product initiatives in collaboration with internal teams. Implement agile methodologies to deliver timely, high-quality product releases.
• Innovation and Experimentation: Cultivate a culture of learning and experimentation Leverage data analytics, customer insights, and A/B testing to inform product decisions and continuously iterate on product offerings.
• Team Development: Recruit, mentor, and lead a high-performing team of product managers. Foster a culture of empathy, accountability, curiosity, and continuous improvement.
• Performance Monitor...