Senior Software Engineer - Trust Operations

About this role

85226BR

Children's Hospital Trust

Job Posting Description

Role/Department Summary: The Senior Software Engineer at Boston Children’s Hospital Trust is a hands-on software engineering role focused on Blackbaud CRM and CRM-connected fundraising technology. This role supports Blackbaud CRM, Luminate Online, Team Raiser, integrations, automations, forms, workflows, and data flows. The work improves constituent, donor, fundraiser, and staff workflows by making systems more reliable, accurate, automated, and easier to support.

Responsibilities:
Design, build, test, deploy, maintain, and improve CRM and fundraising software solutions
Implement integrations, automations, workflows, forms, scripts, stored procedures, configurations, and front-end changes
Reduce manual steps, duplicate entry, unnecessary handoffs, data-quality risks, and fragile operational processes
Use version control, code review, testing, documentation, release/change management, and structured deployment practices
Manage assigned technical work in Jira and Smartsheet, including requirements, acceptance criteria, QA steps, release notes, status updates, and production validation
Support CRM administrators, operational staff, analysts, and junior team members through troubleshooting, peer review, documentation, and implementation support
Education Requirements:
A Bachelor’s degree Computer Science, Mathematics, Statistics, Similar with 5-7 years of experience in technology or related field is required
A Master’s degree is preferred
Experience:
Senior-level software engineering experience in CRM and one or more related areas such as fundraising, SaaS, enterprise applications, healthcare, higher education, or digital platforms
Advanced knowledge of C# and .NET to customize, troubleshoot, and maintain production code within the Blackbaud Infinity SDK environment.
Experience with CRM development, configuration, customization, workflow automation, integrations, APIs, data flows, an...