Senior Software Engineer (Python/Typescript)

About this role

• Our operations, sales, and customer support teams run on workflows that were designed for humans — and many of them should no longer be
• Manual handoffs, repetitive processes, slow queues, and duct-taped integrations are costing us speed, accuracy, and money
• We’re hiring a Senior AI Engineer to fix that
• Your job is simple to describe and hard to do: find the inefficiencies across our business operations and replace them with AI-driven systems that are faster, smarter, and scalable
• You’ll work directly with ops, sales, and support stakeholders, understand their pain points firsthand, and build the automation that eliminates them
• One week you might be streamlining a customer support triage workflow; the next, you’re building an agentic pipeline that handles a multi-step process currently requiring a team of people and days of turnaround
• This is a high-autonomy, high-impact IC role
• You won’t have someone writing detailed specs for you
• You’ll get a business problem, dig into it, architect a solution, and ship it
• We need someone who’s been deep in AI-assisted development for years — not just prompting models, but building real orchestration layers, integrating agentic workflows into production, and producing code that’s disciplined and reviewable
• We are not interested in AI-generated slop
• You are the person who walks into a room, hears someone describe a painful manual process, and walks out knowing exactly how to automate it
• You will:
• Own business automation end-to-end
• You partner directly with operations, sales, and customer support teams to identify workflow bottlenecks and manual processes ripe for automation
• You don’t wait for a product manager to write you a spec
• You discover the problem, scope the solution, build it, deploy it, and measure the impact
• Design and ship AI-driven systems that replace manual labor
• These aren’t chatbot wrappers
• You’re building agentic workflows and orchestration layers that handle complex, multi-st...