Senior Software Engineer - Network Automation Solutions-2

About this role

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Do you dream of IP addresses and want to build tools for the networks that power the future? Are you passionate about automating repetitive tasks for users and delighting them with easy buttons? If so, then we want you on our team!

We're looking for a talented Senior Software Engineer to join our growing Network Automation team. In this role, you'll be a key player in building, scaling, and automating the next generation of our network tooling infrastructure.

NOTE: The team is open to this position working remotely within the United States.

Responsibilities

• Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a Mustache email template library for streamlined responses, or as complex as ML tools for automated troubleshooting

• Leverage open source automation tools and scripting languages in commercial tools (e.g., Python, Ansible, ServiceNow, Salesforce, etc ) to streamline NOC information gathering, internal communication, and communication with customers

• Contribute to solving complex technical and process problems, such as mass customer communication, automating responses to trouble tickets, and injecting enrichment information into trouble tickets

• Refactor and consolidate existing tools to be a cohesive suite of tools that improve ease of use and reduce swivel-chairing to get the job done

• Collabora...