Senior Software Engineer (Investigations)

About this role

• We’re looking for a Senior Software Engineer to join the team behind Investigations, the part of the SpyCloud Console that analysts use to run down a lead
• They start with a single identifier, usually an email address or a username, and we resolve it into the other personas behind it and the breach and malware records those personas appear in
• The corpus is billions of recaptured records, and analysts expect an answer in seconds
• You’ll work across the whole module: a Go API, a React front end built around an entity-relationship graph, and a Python agent that does the pivoting when an analyst asks a question in plain language
• You’ll work directly with a product lead and a designer, and the agentic side of the product is new enough that you’ll help decide what it becomes
• Feature Development:
• Take work from ambiguous business intent through to a shipped, operated service, directing AI agents through planning, implementation, and test generation, and staying accountable for the result
• Own production outcomes for Investigations: reliability, performance, and cost
• Troubleshoot customer-reported issues, including the ones that turn out to be a query plan change
• Technical Leadership:
• Make and defend design decisions on a module you will know better than anyone outside the team
• Set technical direction for Investigations, including the specs, context, and guardrails that decide whether agent-generated work is any good
• Own verification when generation is cheap. A plan, its implementation, and its tests can all be drafted in an afternoon, so the review gates that keep customer data trustworthy are a design problem, and yours to solve
• Raise the bar on testing, observability, and the interfaces between our module and the Console platform it deploys into
• Team Collaboration and Improvement:
• Adopt existing team practices and recommend improvements as needed
• Mentor engineers on the team, including how to work with agents effectively, and help build a c...