Senior Software Engineer – Generative AI

About this role

Role Summary

The Senior Software Engineer – Generative AI is a hands‑on technical contributor responsible for designing, developing, and integrating Generative AI–enabled capabilities within M&T Bank’s secure, governed enterprise environment. This role combines strong software engineering fundamentals with applied GenAI experience and partners closely with product, architecture, and engineering teams to deliver scalable, reliable, and responsible AI solutions.

Key Responsibilities

• Design, develop, and support GenAI‑enabled features including AI‑assisted coding, documentation, testing, analysis, and workflow automation
• Implement and maintain retrieval‑augmented generation (RAG) solutions, including data ingestion, embeddings, vector stores, and search pipelines
• Design and build agent‑based and tool‑invoking GenAI workflows, including multi‑step LLM interactions using approved enterprise platforms
• Develop and integrate APIs and backend services connecting LLMs to internal systems and approved third‑party tools
• Lead prompt design, testing, and iteration to improve output quality, relevance, and safety
• Participate in model testing, evaluation, and performance analysis using established enterprise frameworks
• Contribute hands‑on development using modern languages and frameworks (e.g., Java, Python, C#)
• Collaborate with Product Managers, Architects, and Engineers to translate requirements into technical solutions
• Provide technical guidance and mentoring to less experienced engineers
• Follow and promote M&T Bank SDLC, security, and responsible AI standards

Required Qualifications

• Associate’s degree and a minimum of 5 years’ systems analysis and/ or application development work experience or Bachelor's degree and a minimum of 3 years’ systems analysis and/ or application development work experience. In lieu of degree, a combined minimum of 7 years’ education and/or relevant work experience, including a minimum of 3 years’ systems analysi...