Senior Software Engineer (Frontend)
Company: Zendesk
Location: Pune, Maharashtra (Remote)
Type: Full-time
Level: Senior
Remote: Yes
Posted: 2026-02-12
About this role
## Job Description
Zendesk’s people have one goal in mind - to make the customer experience better. Our products help more than 170,000 global brands (like Discord, Calm, and Skyscanner) to make their billions of customers happy, every day. Our engineering teams work at a scale that most companies only dream about, and where the challenges start to get seriously exciting. In fact, our global engineering team is one of the most widely dispersed in the world, with people across nearly every continent. This means you will get a chance to do cool things with a diverse bunch of people while working in an office that is home to some of Zendesk’s most loved products.
This role is based in Pune and requires you to work from office at least 3 days a week.
What you could get to do every day:
- Communicate and collaborate with a team of engineers who care about the product and code to provide simple, sophisticated solutions to complex technical problems.
- Use sound methodologies at every stage of the development cycle including technical design, pair programming, peer code review, documenting, testing, and continuous integration.
- Collaborating with product management, and engineers to design beautifully simple solutions to complicated problems. You will be relied on from concept through development, QA, staging, and production deployment.
- Ensuring delivery on commitments. It is your responsibility to ensure code quality, debug code, and seek guidance to unblock tasks pending.
- Following best practices in all our frameworks and tools.
- Championing best practices and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised.
- Actively participate in code reviews and design discussions
- Partner across all areas of the SDLC, including requirements gathering, and building services and solutions.
- Work across teams and organization boundaries to standardize and integrate services, new libraries, tools, a...