Senior Software Engineer - Backend & AI
Company: Cisco
Location: Austin, Texas, US
Salary: $139.3k - $203.6k per year
Type: Full-time
Posted: 2026-08-27
About this role
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
## Meet the Team
Software is a team sport. The core of this team was hand-picked from Austin's rich SaaS startup ecosystem five years ago. Our charter is focused on building insights and AI agents for Cisco IQ, the Customer Experience flagship product — an AI-powered digital interface that transforms how customers and partners interact with Cisco's services. While some of our 40-person team is distributed, this Senior Software Engineer role is based in Austin alongside the bulk of the team. You'll find a home here if you value the craft of well-built software, appreciate working alongside excellent engineers, and know how to learn something new from your peers.
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## Your Impact
As a Senior Software Engineer on one of our scrum teams, you'll own meaningful, highly visible work in Cisco IQ. You'll design solutions alongside technical leaders and principal engineers who will push your thinking — and you'll have the opportunity to do the same for the more junior engineers who will look to you for technical guidance and mentorship. This is a team where ownership leads to greater ownership. The product we’re building is experiencing rapid adoption, so the work you do will land in customer’s hands and make an impact on Cisco.
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## Minimum Qualifications
- Bachelor’s degree in computer science or a related technical field, 6+ years of software engineering experience - designing, architecting, building and supporting large-scale or complex software systems using Python and/or Java
- Experience in QA, testing, and/or debugging in a production environment
- Experience mentoring junior engineers and leading technical initiatives across engineering teams
- Experience with AI/ML development, frameworks, and/or integrating AI-driven features into production systems
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## Preferred Qualifications
- Knowledge of Linux, Networking concepts, OS funda...