Senior Sales Engineer - Security Specialist

About this role

Position Summary:
Ribbon is looking for a proven Sales Engineer with deep Security Operations (SecOps) expertise specific to telecommunications networks. This is a customer-facing role supporting US & Canada Service Provider accounts. The Sales Engineer (SE) will act as a subject matter expert in telecom security, providing technical leadership during sales engagements, and supporting demos, trials, and proof-of-concept (POC) activities with a strong emphasis on securing real-time communications infrastructure (e.g., SBCs, SIP networks, IMS, and cloud-native telecom platforms). The SE will engage directly with customer engineering and security teams, aligning Ribbon solutions with customer security requirements while maintaining strong account relationships and supporting successful solution selection.

Key Responsibilities:

• Serve as a SecOps SME for telecom who can credibly participate with customers in modern application security and vulnerability management conversations.
• Provide technical support to the various account teams to ensure that the best and most appropriate Ribbon solution is selected.
• Support RFP/RFI responses with emphasis on security capabilities and compliance alignment.
• Translate customer security and compliance requirements into actionable technical architectures and solutions.
• Support sales presentations and technical discussions with a focus on security positioning and differentiation.
• Interface with customers, Ribbon engineering, and Product Line Management to address security requirements, gaps, and feature needs.
• Interface with customers and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases and help ensure that the relationship between Ribbon and the assigned account is strong.
• Provide guidance on secure deployment models, including authentication, access control, encryption, CVE (Common Vulnerabilities and Exposures) mitigation, and security patching.
• Monito...