Senior Revenue Strategy & Operations Manager

About this role

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Team

The Revenue Strategy & Operations team at Mixpanel partners with the Regional Business Leaders & Global Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, work with leadership on crafting strategies and support ongoing business operations management - whatever is needed to make our Sales teams successful!

About the Role

As
Senior
Revenue Strategy & Operations Manager
, you’ll support on defining the strategy behind customer retention and account growth. You'll partner closely with CS and Sales leadership to improve Gross and Net Revenue Retention, enable scalable expansion motions, and proactively identify areas to enhance the customer experience and lifetime value. This role blends strategic problem solving, operational rigor, and cross-functional collaboration to unlock the next wave of Mixpanel’s growth.

Responsibilities

• Drive strategic initiatives that shape how we engage, retain, and grow our customer base
• Conduct advanced market, customer, and product analyses to uncover whitespace opportunities, inform strategic bets, and guide resource allocation
• Own and evolve the reporting framework for sales and post-sales KPIs—translating insights into recommendations that shape our post-sales strate...