Senior Project Manager

About this role

Briefly About Symetri:

Symetri combines technology and business process consulting to help firms successfully plan, design, build and operate land and buildings. With Symetri, you are part of a company that is delivering solutions to improve the entire project delivery process, from planning and design, to construction and operationsmaintenance. In other words, you're joining a team that is dedicated to helping our clients leverage technology in innovative ways to build a better world.

*This is a fully remote position.*

ROLE: Senior Project Manager

As Senior Project Manager you will oversee recurring monthly consulting services, providing ongoing client engagement and predictable service delivery. You will manage scope, monthly workloads, and resource assignments while maintaining strong customer relationships. Your responsibilities include leading recurring check-ins, ensuring consistent delivery quality, managing financial performance (burn rateforecasting) and proactively addressing risks impacting long-term client satisfaction.

RESPONSIBILITIES:

Senior Project Managers manage ongoing client relationships tied to subscription-like or recurring services. Focus is on consistency, predictable delivery, satisfaction, and incremental account growthexpansion.

Client EngagementRelationship Management

• Serve as the primary day-to-day contact for clients receiving recurring services
• Host monthly/biweekly check-ins, reviewing utilization, value, and upcoming priorities

Service Delivery Management

• Plan monthly service allocations and ensure delivery teams are aligned with expected efforts
• Maintain engagement calendars and ensure recurring deliverables are met on time

ScopeBacklog Management

• Maintain and validate a service backlog aligned to the service package or statement of work
• Manage change requests when priorities or workload exceed the contracted scope

Team Coordination

• Assign tasks to consultants and specialists, ensuring worklo...