Senior Project Manager

About this role

About the role:
We’re looking for a proactive and detail-oriented Project Manager to help with administrative tasks, support all internal business streams, and work directly with our client partners. This role is ideal for someone who thrives in a fast-paced, dynamic environment and has a strong passion for both organization and client satisfaction.


Responsibilities:

• Manage day-to-day administrative tasks such as scheduling meetings, organizing files, and preparing reports for management
• Oversee internal project management tools to ensure tasks and deliverables are on track
• Assist in onboarding new clients, ensuring that contracts and statements of work (SOWs) are processed promptly
• Prepare and organize documents, decks, and presentations for internal and client-facing meetings
• Coordinate multiple projects across different business streams, ensuring alignment with timelines, budgets, and KPIs
• Manage project timelines, workflows, and resources to deliver campaigns on time
• Communicate project progress and updates to internal teams and external clients regularly
• Identify potential risks and proactively work with teams to mitigate them
• Serve as a key point of contact for clients to provide status updates and assist with day-to-day inquiries
• Collaborate closely with client partners to understand their needs and ensure the timely delivery of services
• Ensure client satisfaction by responding to questions, concerns, and requests in a timely and professional manner
• Gather client feedback to continuously improve service delivery and campaign outcomes
• Act as a liaison between various departments including creative, strategy, and performance teams to ensure seamless project execution
• Support the account management team in maintaining strong relationships with clients and helping deliver high-quality marketing campaigns
• Participate in team meetings to align on project goals, milestones, and responsibilities
• Help track and measure ke...