Senior Project Manager

Responsibilities

The Senior Project Manager oversees IT infrastructure projects to ensure client success and business outcomes. They are responsible for project planning, communication, stakeholder management, and ensuring adherence to SLAs and budgets.

Requirements

Candidates must have a bachelor's degree or equivalent experience with 3-5 years in client-facing roles and 2-3 years in technology project management. Proficiency in project management methodologies and tools like MS Project and Salesforce is required.

Skills

• Project management
• IT infrastructure
• Client relationship management
• PMI methodologies
• Waterfall
• Agile
• Hybrid project management
• Risk management
• Budget management
• MS Project
• Smartsheet
• Salesforce
• Communication skills
• Presentation skills
• Problem-solving
• IT consulting

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• Long-term disability
• 401(k) retirement plan
• Paid time off
• Flexible spending account
• Employee recognition rewards
• Career training

About this role

Welcome to ANM. This application is the first step in completing your onboarding as our new Senior Project Manager. Please review the role job description below and complete the application to initiate the hiring process. 

Who We Are: 

ANM is a leading IT solutions provider helping organizations secure, connect, and transform their technology environments. For more than 30 years, ANM has partnered with clients to design, procure, deploy, and manage solutions across networking, cloud, cybersecurity, data center, and modern workplace technologies.

 Built on deep engineering expertise and trusted partnerships, ANM delivers practical solutions that reduce risk, simplify operations, and support long-term growth. From consulting and architecture to implementation, managed services, and lifecycle support, ANM helps clients move forward with confidence and stay prepared for what’s next.

Benefits and Compensation:

ANM offers a comprehensive benefits package including: 

* Medical, Dental and Vision Insurance
* Life Insurance; Short-Term and Long-Term Disability 
* 401(k) Retirement Plan
* Paid Time Off
* Flexible Spending Account
* Employee Recognition Rewards
* Career training geared toward professional growth

Compensation for this position has been agreed upon and confirmed in your ANM offer of employment. 
 

The Role

The Senior project manager is responsible for oversight of ANM IT infrastructure projects and ensuring client success against business outcomes. 

What You Will Do

* Responsible for implementing PMI best practices as applicable to the core business.
* PM delivery of professional services to our clients. 
* Assume primary responsibility for coordination and communication on all assigned projects, including development and monitoring of project plans, work schedules, status reports, and other deliverables. 
* Working collaboratively with clients, vendors, and engineering teams to define and execute IT projects on time and within budget. 
* Identify, track, and resolve issues and risks associated with projects or programs managed.
* Maintain appropriate professional designations and up-to-date knowledge of current business core applications and project management tools.
* Provide assistance with project management activities including gathering information from users and a variety of other sources, contributing to the entire project lifecycle, and updating all project management documentation. 
* Review client RFP’s, requirements compile all project artifacts and deliverables, coordinate all equipment and services for deployment, and ensure full project SLA compliance.
* Be the client’s trusted advocate:
* Act as the client advocate by building trust and transparency with Clients, ultimately becoming the clients' trusted advisor.
* Maintain client satisfaction and build client loyalty:
* Demonstrate excellent client services by acting as an escalation resource, understanding client problems, collecting client feedback, and acting upon it.
* Demonstrating problem-solving capabilities as it relates to satisfaction, remaining respectful and understanding during escalations, and coordinating with internal ANM teams to ensure customer success. 

What We Are Looking For

Required:

* Bachelor’s degree or equivalent work experience
* 3-5 years of experience in client-facing roles
* 2-3 years of experience managing Technology Projects 
* Knowledge of the core Project Management methodologies including waterfall, hybrid, and agile 
* Self-starter with the ability to build relationships, manage customer satisfaction, and implement internal changes
* Experience working as a service provider delivering technology services
* Knowledge of IT services, products, and IT consulting
* Excellent verbal and written communication skills
* Ability to work collaboratively as part of a team
* Ability to work independently with minimal direction
* Strong presentation skills; development and presentation of content
* Ability to manage multiple sites, people, and projects simultaneously while meeting deadlines 
* Strong interpersonal and organizational skills with high attention to detail and a sense of urgency
* Experience with business and project management tools, including MS Project, MS Office Suite, Smartsheet, and Salesforce

Preferred: 

* PMP Certification, Agile certifications including CSM, PMI-ACP 

Travel
 Travel is occasionally required for this position. Must have a valid driver’s license and motor vehicle insurance.

ANM is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As part of the hiring process, ANM may use tools that assist in evaluating candidate qualifications based on job-related criteria. These tools support consistency and efficiency and are used in conjunction with human review. All hiring decisions are made by Company leadership. Candidates may request additional information regarding the hiring process by contacting Human Resources.

About ADVANCED NETWORK MANAGEMENT INC

IT Services and IT Consulting · 201-500 employees · headquartered in Albuquerque, NM · founded 1994