Senior Product Operations Manager

About this role

Company Description
Company Description


Publicis Media
harnesses the power of modern media through leading agency brands
Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom
and
Zenith
, as well as global accelerator
PMX
; immersive experience group PMCI and access to integrated platform-based technologies and offerings from
*CJ, Epsilon*
and
*Influential.*
A key business solution of
Publicis Groupe
, Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over
*100 countries with over 23,000 employees worldwide.*
Overview
We’re looking for a
Senior Product Operations Manager
to play a pivotal role in scaling and strengthening the operational backbone of our global product organisation.


Reporting to the
Product Operations Lead
, you’ll own and execute core operational processes across
57+ markets
, while progressively designing and implementing new frameworks to support growth. This is a highly autonomous role suited to someone who thrives in complexity, combines strong execution with process design skills, and knows when to optimise existing operating models versus creating new ones from scratch.


Responsibilities
Process & Workflow Management

• Execute and optimise end‑to‑end product workflows from ideation through launch, identifying opportunities to improve efficiency using AI‑enabled tools.
• Design and implement new standardised operating procedures for product releases as gaps and scaling needs emerge.
• Maintain and evolve cross‑functional communication frameworks across Product, Engineering, Sales, and Customer Success teams.
• Own and continuously improve product documentation standards and knowledge‑management systems, leveraging AI to enhance accuracy and accessibility.

Data Management & Reporting

• Build and maintain dashboards covering finance agreements, c...