Senior Product Manager

About this role

SUMMARY

We’re looking for a
Senior Infrastructure Product Manager
to lead the deployment and infrastructure experience across the Rasa platform. You’ll work at the intersection of product, engineering, customer needs, and enterprise requirements to make Rasa easier to deploy, operate, secure, and scale across cloud and on-premise environments. You will work on greenfield and cutting-edge technology to make it user-friendly. You will be reporting to the Director of Product.

Full-time - 100% Remote - UK, Germany, or Serbia

• ***This is a remote position, but we cannot hire anybody outside of the UK, Germany, or Serbia for this position.***
• ***Rasa can assist with work authorization (visa sponsorship) for candidates located in Germany only.***

ABOUT YOU

- You’ve built technical or platform products with complex deployment requirements.
- You have strong infrastructure literacy, including Kubernetes, Helm, cloud environments (AWS, GCP, Azure), networking, DNS, and security fundamentals.
- You live by Rasa’s
values
. You are a team player, highly respectful of your peers, and confident in your work
- You understand the realities of enterprise software, especially cloud and on-prem deployments.
- You’re comfortable going deep with engineers and using technical tools like Git to understand how the product works in practice.
- You know how to make decisions in ambiguous environments and balance customer evidence, business context, and product judgment.
- You care about product quality and can balance technical, user, and commercial needs.
- You thrive in startup environments where ownership is high and roles are not rigid.

ABOUT THIS ROLE

This role is critical to how customers experience Rasa in production. Many of our customers operate in complex enterprise environments with high expectations around security, infrastructure control, and operational reliability.

As a
Senior Infrastructure Product Manager
, you’ll:

• Define and drive th...