Senior Operations Manager – Transportation & Logistics

About this role

Position:
Senior Operations Manager – Transportation & Logistics

Location:
Hopewell Junction, New York

Sites Supported:
Swedesboro, NJ & Glen Burnie, MD

Schedule:
Mon–Fri, 8 AM–5 PM; flexibility for after-hours/overnight routes and occasional Saturdays

Travel:

~50%, including overnight travel

Overview:

Seeking an experienced
Senior Operations Manager
to lead multi-site transportation operations supporting
three major automotive customers
across the Northeast.

Key Responsibilities

- Lead operations across 3 locations and manage
3 Operations Managers + large driver/dock workforce
.
- Own
safety, service, staffing, capacity, operational KPIs and customer satisfaction
.
- Manage customer relationships, escalations and service recovery.
- Track and improve
on-time delivery, scanning compliance and operational efficiency
.
- Own
P&L, budgets, forecasting, labor and transportation costs
.
- Develop managers, improve driver engagement and build a culture of accountability.
- Drive
root-cause analysis, corrective actions, standardization and continuous improvement
.
- Partner with HR, Safety, Finance, Maintenance and IT to resolve operational issues.

Requirements:

- Significant experience in
transportation/logistics, dedicated transportation, 3PL, LTL or contract logistics
.
- Proven
multi-site transportation leadership
experience.
- Experience managing drivers/frontline teams and developing managers.
- Strong
P&L, budgeting, forecasting and KPI management
experience.
- Strong customer-facing, problem-solving and communication skills.
- Ability to influence across teams and drive sustainable improvements.
- 50% travel required.

Preferred:

- Automotive transportation/3PL, OEM or automotive parts logistics
experience.
- Final-mile, LTL, time-critical or customer-site experience.
- Union environment, turnaround/stabilization or Lean Six Sigma experience...