Commercial Transportation Insurance Operations Manager
Company: Acrisure LLC
Location: Addison, TX 75001
Type: Full-time
Posted: 2026-08-27
About this role
About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Job Summary
We are seeking a Commercial Transportation Insurance Operations Manager to join our growing Commercial Insurance Transportation team.
The Manager role contributes to the overall health and success of the organization by executing operational strategies and strengthening processes and procedures that drive service excellence, business performance, and exceptional client and colleague experiences. This role serves as a champion of Acrisure’s performance culture, operational excellence, and client-focused values.
Responsibilities
- Lead and implement operational strategies, process improvements, and workflow enhancements that drive efficiency, scalability, and service quality.
- Develop, coach, and engage team members while fostering a culture of accountability, collaboration, continuous improvement, and client-focused service.
- Monitor operational performance through KPIs, dashboards, and business metrics to drive informed decision-making and continuous improvement.
- Manage operational resources, workforce planning, budgets, and expenses to support business objectives and financial performance.
- Ensure compliance with company policies, regulations, and operational best practices while identifying and mitigating potential risks.
- Support client reten...