Senior Manager, Strategy & Operations

About this role

The role & impact

Xero's Strategy & Operations team partners across the business to shape long term direction, drive critical decision making and translate strategy into execution. We're looking for a Senior Manager, Strategy & Operations to lead Xero's internal AI transformation and deliver high impact strategic programs across the business - someone who moves comfortably between big picture thinking and hands on delivery.

As an individual contributor, you'll scope opportunities, build business cases and drive design and implementation across some of Xero's most consequential AI initiatives, connecting the dots between company wide efforts so they add up to something cohesive. You'll coordinate across technical and non-technical stakeholders, close alignment gaps, and keep momentum going - all while building the credibility and influence to get things done without relying on authority.

The team & how they connect

The team sits at the centre of how Xero plans and executes, designing the systems that help other teams do their best work. They partner closely with leaders across the business to structure ambiguous problems into clear recommendations, then stay close to delivery to make sure those recommendations land. It's a small, tight knit group that works collaboratively across functions.

Initially, the role will focus on

• Leading strategic work streams supporting Xero's internal AI transformation, from scoping through to stabilization and adoption
• Translating AI ambitions into clear scope, requirements and delivery plans with measurable outcomes
• Structuring ambiguous business problems into sharp questions and well reasoned recommendations for senior audiences
• Building business cases and bringing commercial judgement to trade offs and investment decisions

Where and how you can work

This role is based in San Mateo, California, working in a hybrid model that combines in office collaboration with the flexibility to work from home. Our bo...