Senior Manager of Product Strategy & Operations

About this role

• As GameChanger continues to grow, we are looking for a Senior Manager, Product Strategy & Operations to partner with our Chief Product & Technology Officer in scaling the operating model behind our Product organization
• In this role, you will help define and improve the planning processes, operating rhythms, prioritization frameworks, and reporting mechanisms that enable Product teams to execute effectively and remain focused on the highest-impact opportunities
• You will serve as a strategic operational partner across Product, Engineering, Design, Data, and Commercial teams, helping drive alignment, visibility, and accountability across key initiatives
• This is a highly cross-functional individual contributor role for a strong operator who enjoys bringing structure to ambiguity, translating strategy into execution, and helping organizations operate more effectively. You will report directly to the Chief Product & Technology Officer and work from our New York City HQ
• Define and continuously improve the Product operating model, including planning cycles, roadmap reviews, prioritization frameworks, leadership cadences, and execution rhythms
• Lead annual, quarterly, and ongoing planning processes to ensure alignment between company objectives, product priorities, and team execution
• Build and maintain portfolio-level visibility across Product initiatives through operational dashboards, KPI reporting, roadmap tracking, and dependency management
• Partner with Product, Engineering, Design, Data, Finance, and Commercial stakeholders to improve cross-functional alignment, execution consistency, and organizational focus
• Establish and manage operational reporting processes that help leadership understand progress, risks, trade-offs, and strategic opportunities
• Translate customer feedback, product metrics, and organizational signals into actionable recommendations that improve prioritization and decision-making
• Drive leadership communications through all-hands c...