Senior Manager, IT Operations

About this role

Join our Healthcare Mobilization Team as a Senior Technical Support Manager. Lead technology projects for new unit openings, work remotely near a major U.S. airport, and travel 30–50% across North America.


Lead new business openings, bid support, financial analysis, and technology implementation using project management tools. Drive savings, compliance, measurable improvement, and operational success through strong collaboration.


About The Job
Step into a pivotal leadership role where you'll shape the future of IT operations and ensure stability, efficiency, and excellence across enterprise systems. You’ll guide strategic initiatives, lead a high-performing team, and manage mission-critical processes that directly impact organizational success.


The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.


Pay Range:
$115940 per year - $150040 per year


Incentive Eligibility:
Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary


What’s In It For You

• Lead operations with ownership of enterprise system monitoring, scheduling, and administration to keep business running smoothly
• Establish and maintain clear communication channels to keep stakeholders informed of system health and service performance
• Drive operational excellence through quality control processes, data-driven reporting, and continuous improvement initiatives
• Play a critical role in financial operations by overseeing job scheduling and close processes, ensuring accuracy and timeliness
• Champion change management strategies that support modernization and scalability across the organization
• Manage licensing, budgets, and staffing to support long-ter...