Senior Manager, Digital Product

About this role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Sr. Manager, Digital Product serves as a Product Manager responsible for one or more products within the Correspondence Portfolio, part of Shared Services Advanced Technology (SSAT). This portfolio supports critical communications for Members, Plan Sponsors, and Providers, with a strong focus on resiliency, scalability, performance, reporting, and reconciliation across approximately 130 OMS/Quadient correspondence types. The portfolio also manages centralized member data related to communication preferences, profiles, and consents, enabling downstream consumption by multiple enterprise applications.

This role owns the product vision, strategy, and roadmap, translating customer and business needs into prioritized, measurable outcomes aligned to OKRs. The Sr. Manager partners closely with business, engineering, and cross-functional stakeholders to drive discovery, define scope, and ensure consistent, high-value delivery.

The Sr. Manager, Digital Product is accountable for intake grooming and prioritization, supporting PI planning, enabling teams through clear Definition of Ready (DoR) and Definition of Done (DoD), and providing direction by clarifying tradeoffs. The role ensures day-to-day execution while maintaining the conceptual and technical integrity of engagement platforms, journeys, and components. This individual also serves as the primary approver for completed work, ensuring delivery meets agreed-upon quality standards.

Working collaboratively with product leadership, Correspondence...