Senior Development Product Owner - AI Product Solutions

Responsibilities

The Senior Development Product Owner will manage AI product backlogs and guide cross-functional teams of data scientists and engineers through the full AI delivery lifecycle. They are responsible for aligning business strategy with technical execution while ensuring compliance with risk management and software development controls.

Requirements

Candidates must have at least 6 years of experience in project delivery or business analysis, with advanced knowledge of AI/ML product lifecycles. A bachelor's degree or equivalent experience is required, along with proven ability to manage dependencies and risks in large technology organizations.

Skills

• Product ownership
• AI development lifecycle
• Machine learning
• Data science
• Agile methodology
• Backlog management
• Risk management
• Process engineering
• Requirements analysis
• Stakeholder management
• User stories
• Technical leadership
• Cross-functional collaboration
• Software development lifecycle
• Strategic planning
• Mentoring

Benefits

• Medical plan
• Dental plan
• Vision plan
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off
• Paid holidays
• Volunteer hours
• Wellness programs
• Career path planning
• Continuing education

About this role

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
The candidate selected for the Senior Development Product Owner - AI Product Solutions position will join AI enablement teams in USAA’s Technology organization. The candidate will have an opportunity to support a value chain of AI delivery that runs from pilots through production. The candidate selected for this position will be responsible for serving several AI domains and partnering with peers to manage dependencies and risks across the wider AI value chain. This includes working with multiple delivery teams and stakeholders through all stages of the development lifecycle.

The candidate selected for this position will be accountable for attaining, understanding, and communicating business needs to manage backlogs of work including guiding teams of Data Scientists and AI Engineers in writing and refining features and stories, planning and prioritizing work, and managing risks to delivery plans. The candidate will also be responsible for ensuring development work adheres to applicable internal software development lifecycle controls. The candidate will demonstrate strong critical thinking, problem solving, and technical knowledge along with an expert ability to work across multiple delivery methodologies to plan and predictably deliver business value.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position.
What you'll do:
Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.
Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps.
Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area.
Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
Works with different technologies, internal and external to have oversight of development, testing and controls.
Applies advanced knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
Coaches and mentors other Product Owners.
Demonstrates advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
Bachelor's degree; OR 4 years of relevant education and/or experience.
6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
Advanced knowledge of the AI development lifecycle including data science run pilots and engineering run productionalization and hardening.
Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
Advanced knowledge and demonstrated use of Process Engineering methodologies.
Proven ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
Experience analyzing business requirements and proven ability to identify opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements.
What sets you apart:
5 or more years of experience delivering successful AI / Machine Learning (ML) products.
3 or more years of experience in enterprise technology, Data Science, or AI/ML product/program management at a major financial institution.
3 or more years of experience managing delivery team backlog and workflow in systems of record such as JIRA and Clarity.
3 or more years of experience managing execution and delivery of code development, from story writing to production, in a timely and predictable manner.
3 or more years of experience successfully managing development team and/or program...

About USAA

Financial Services · 10,001+ employees · headquartered in San Antonio, Texas · founded 1922